Automotive Aftersales Manager
Location: High Wycombe Area
Salary: Up to £60,000 OTE uncapped + Company Car
Are you an experienced Aftersales Manager seeking a fresh challenge? Our client, a busy main dealer in the High Wycombe Area, is looking for a skilled professional to join their team. This role promises a competitive salary, a company car, and the opportunity to lead a dynamic team in a prestige dealership environment.
Key Responsibilities:
- Leadership: Plan, control, and monitor customer service processes while managing and developing the team.
- Hands one:Get involved and be visable. Offer support where needed.
- Performance Improvement: Enhance service team performance through effective coaching and performance management.
- KPI Monitoring: Accurately record daily operating controls and KPIs.
- Asset Management: Oversee the effective use and control of premises, tools, equipment, and other dealership assets.
- Expense Control: Regularly examine management accounts and budgets to maintain effective expense control.
What Our Client Is Looking For:
- Experience: Solid background in managing both service and parts departments in a main dealer Aftersales environment.
- Relationship Building: Confident in building relationships and dealing with customers at all levels.
- Team Motivation: Ability to create a positive working atmosphere, enthusing and motivating the team to meet agreed targets.
- Process Driven: Strong process and statistics orientation.
- Customer Service Excellence: Proven ability to deliver high CSI results with a passion for excellent customer service.
- Technical Knowledge: Understanding of vehicle design, manufacture, and legislation.
- Driving Licence: Full driving licence is essential.
Why Join Our Client?:
- Competitive salary with OTE up to £60,000 and a company car.
- Work in a well-established, successful site.
- Opportunity to develop your career in a main dealership environment.
If you want to be part of a great company, a genuinely friendly team, and led by a highly experienced and motivational Manager please apply now!
If we have not responded to your application within 5 working days please assume that on this occasion your application has not been successful.
Candidates must be eligible to work in the UK without restriction.
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Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
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